The tracking status 'pending – no events yet’ means that the item hasn’t been scanned yet. This could be because of it: hasn’t been posted yet, OR it's taking a little longer for Australia post for its first scan, OR was part of a bulk mailing where items have been posted over the counter in bulk but not scanned yet. Please try tracking your item again in 24-48 hours. PickPals posts your lock picks all over Australia and the globe as fast as we can, providing superior customer service. Some of these events may be out of our hands but we won't leave any stone unturned to ensure your package of quality lock picks and accessories arrive in a timely manner.
@PickPals, we do our best to ensure you are kept up to date with your order of new Lock Picks! Emails are automated once your order has been completed. Check the email if it hasn't gone to your junk/spam folder.
New Zealand Free shipping orders don't receive a tracking number, however, all orders do receive a status update when the order has been completed. Tracking can be purchased for a small fee, which includes faster delivery time and peace of mind.
TRACK YOUR ORDER BELOW 👇