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Frequently Asked Questions


Simply add the products you wish to purchase to your cart. Once you have completed, proceed to checkout and enter your discount code. Your discount will update your total cart amount.

No PayPal, No Worries!

You can still pay via credit/debit without a paypal account. We still use PayPal for it’s security in processing but you don’t need to have an account to make payment. it’s super simple and safe for your piece of mind.

100% Safe, Fast & Secure Shopping!

We process credit cards via PayPal (PayPal won’t charge you any fees) and signing up for a PayPal account is now optional.

Here’s how this easier checkout works:

  1. Enter your name and shipping address.
  2. Complete your credit card, email address, and phone number.
  3. (Optional) After reviewing their information, you may choose to save their information by creating a PayPal account to make future transactions faster.

Please note that PayPal’s fraud prevention measures remain in effect for buyers who use this checkout. PayPal applies the same techniques for this checkout as it does for other transactions keeping your data and credit cards secure!

The Tracking number is entered automatically. Occasionally, Australia Post changes the reference numbers and what is scanned will show incorrectly.

Simply use the last 12 digits of the code. For example:

Tracking Number 01495170851017 should be 495170851017.

Tips:

  • Don’t get frustrated
  • Make sure you don’t apply to much pressure with the tension bar that is the key! (No pun intended).
  • Reset the lock with the key every now and again in case you have the pins stuck.

Need a little help from a friend?

PickPals — PickPals

Australian Lock Sport Guild — Australia LockSport Guild

Those guys are always talking about their locks and projects.

I’m looking to get some basic picks.

I’m looking for a set suitable for opening all pin and tumbler locks, through raking or SPP.

I’ll mostly be doing padlocks and door locks.

Can you recommend a product at or under $50?

That’s an easy one, if you’re not sure where to start the PickPals Intro Set is a great set without outlaying to much money. Very popular and a great start to your set, you can expand from here.

https://www.pickpals.com.au/product/pickpals-intro-set/

However if you want a great set the Nine pce slim set is my pick. I have the 22 pce of this set. These are great picks with metal handles and provide great feedback for only $45 delivered.

https://www.pickpals.com.au/product/nine-piece-slim-line-lock-pick-set/

Guide to Lock Pick Sets Australia

Get in touch

Top Quality Lock Picks and Sport Supplies. Supplying Australia, shipping Globally.

Missing your order confirmation or tracking number? Check your spam folder and add contact@pickpals.com.au to your safe list. Still got a question, comment, or concern about PickPals or lock picking tools? Just shoot us an enquiry below and we’ll get back to you ASAP.

Contact Details

Still got a question, comment, or concern about PickPals or lock picking tools? Just shoot us an enquiry below and we’ll get back to you ASAP.