Shipping

Our Shipping Process

1. SECURE PAYMENT

PayPal | After Pay
Secure Credit Card

2. Confirmation

PickPals confirmation email with tracking details

3. Packing

Orders packed and shipped within 24 hours

4. Shipment

Track the progress of your shipment online

NOW SHIPPING TO OVER 25+ COUNTRIES!

Australia, New Zealand, USA, Canada, UK, Ireland, Bosnia and Israel just to name a few. We are shipping daily to your country. Can’t find your country on our list let us know.

Multiple shipping options are available to our international customers including new Express. See the options at the checkout.


WE SHIP DAILY!!

That’s right, we know you can’t wait for your new lock picks. Order before 5pm AEST Monday to Friday and we’ll get your order on the way that day. Of course, this excludes weekends, public holidays and other special holidays when postal services are not available.

You’ll receive confirmation once your order ships and a tracking number if applicable.

Our custom software keeps you informed at each stage of the purchasing process.


SHIPPING TIMEFRAMES

Please Note: At PickPals we do our best to get your Picks to you ASAP. The following time
are based on our current estimations
DELIVERY (Business Days) – ORIGIN: Perth
Sydney Metro5Adelaide Metro5Qld Central6-7
NSW Country6-7SA Country6-7Far Nth Qld6-7
Canberra Metro6-7Perth Metro3-4Sth East Qld6-7
Melbourne Metro5WA Country5-7Alice Springs6-7
Vic Country5Darwin City/Suburbs6New Zealand7-10
Other International (Tracked Only)
USA7Europe6United Kingdom6-7

EXPRESS SHIPPING

We offer Express postage throughout Australia! Simply ‘pick’ the EXPRESS option at checkout. Australia Post delivers to some areas on a Saturday, probably while you’re in bed after playing Fallout until the early hours.

Express Postage times:

1-3 days depending on your location.

See Australia post link for more details.


NEW ZEALAND DELIVERY

With free shipping to New Zealand, there are no surprises. We do our best effort to get your parcel on the plane and over to you! Most New Zealand orders take 7-10 business days to arrive. Trust us, our products are worth the wait.

Optional tracking is available for an additional cost. Shipping with tracking will arrive in 5-7 business days from shipping.


INTERNATIONAL DELIVERY

We ship internationally all over the world. For a small fee we’ll ship with tracking so you can have peace of mind and keep tab on your new tools.

Standard Shipping takes 7-10 business days to arrive, depending on your location.

International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are paid for on the import of goods into the buyer’s country and are the responsibility of the buyer. The cost of importing will vary from place to place, so please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.


WILL I RECEIVE TRACKING INFORMATION?

For all Australian order over $50 and international with tracking orders from PickPals, you will receive a tracking number which will allow you to track your Picks as they make their way to you. You can rest easy knowing you’ll be soon opening your new picks and plenty of locks.

Your Tracking number is sent automatically using our awesome software, to your email – Check your Junk Box! You’ll be kept informed through each part of the process.

Keep an eye on your spam folder! Our tracking emails like to hide there.

Track Your Order: HERE!


SHIPPING INFORMATION

As automation and simplicity sit at the core of our business (and keeps the prices down!) we send all Australia shipping with tracking, free of charge for Australian orders!  You will receive an email once the product has been processed and shipped.

Australia Post has advised us that these orders should arrive at any destination within Australia within 2-5 working days. All postage times are an estimate only. Once your order has been dispatched to Australia Post it becomes their responsibility and often shipping times can vary.

We offer Express postage! Simply add the option at checkout.